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VA Maryland Health Care System


Community Resource and Referral Center (CRRC)

The Community Resource and Referral Center (CRRC), which is located Baltimore at the Baltimore VA Annex, is a unique new walk-in program designed to assist homeless Veterans in obtaining an array of VA and non-VA services and link them to a variety of community partners. The Center specializes in providing financial planning and assistance, employment services, primary care, mental health care, treatment for substance abuse disorders, and placement in safe and stable housing. The Center also offers Baltimore’s homeless Veterans with basic necessities such as showers, laundry services, clothing and meals.  

Primary Objectives

  • To improve access to VA and non-VA services for Veterans who are homeless or at risk of homelessness by providing multiple services in one location;
  • To provide basic necessities for life, such as showers, laundry services, clothing, and food, which will allow for engagement and connection with Veterans who may be hesitant to utilize the VA or learn about the services that the VA can offer; and
  • To connect Veterans with an array of services that they may need and/or want in an effort to move Veterans from homelessness or at-risk of homelessness, to stable housing.  These services include vocational rehabilitation, increased income/financial planning and assistance, primary care, mental health care, treatment for substance use disorders, dental care, housing placement, and other resources identified by Veterans and the community.

Program Elements

  • Outreach and Intake
  • Assessment
  • Urgent and Emergent Placement
  • Housing Placement
  • Case Management and Service Planning
  • Primary Care Services
  • Triage Services

Basic Needs Services

  • Food
  • Showers
  • Laundry Facilities
  • Computer Lab/Computer Skills
  • Kitchen
  • Clothing Closet


Contact Info


  • Baltimore VA Annex, 2nd floor
    209 West Fayette St
    Baltimore, MD 21201

Contact Number(s)

  • 410-637-3246

Hours of Operation

  • Monday to Friday, 8 am to 4:30 pm