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VA Maryland Health Care System

 

Beneficiary Travel

If you meet the criteria below, you may be eligible for mileage reimbursement or special mode transport in association with obtaining VA health care services. 

You Qualify If: 

  1. you have a service-connected (SC) rating of 30 percent or more, or
  2. you are traveling for treatment of a SC condition, or
  3. you receive a VA pension, or
  4. your income does not exceed the maximum annual VA pension rate, or
  5. you are traveling for a scheduled compensation or pension examination

You Qualify for Special Mode Transportation (Ambulance, Wheelchair van etc.) if: 

  1. your medical condition requires an ambulance or a specially equipped van as determined by a VA clinician, and
  2. you meet one of the eligibility criteria in 1 through 4 above, and
  3. the travel is pre-authorized (authorization is not required for emergencies if a delay would be hazardous to life or health)

For more information about the eligibility for mileage reimbursement or special mode transport in association with obtaining , please visit the VA Beneficiary Travel Benefits web page or contact the Beneficiary Travel Office for the VA Maryland Health Care System at 1-800-463-6295, ext. 7318.

Mileage Rates:

For a listing of the current mileage rates, please visit the VA Beneficiary Travel Benefit web page.

Waiver of Deductible:

A waiver of the deductible will be provided if you

  1. are eligible for travel and you:are in receipt of a VA pension or;
  2. are a NSC veteran and your previous year’s income does not exceed, or your projected current calendar year’s income, in the year of application will not exceed the applicable VA pension rate, or
  3. are a SC veteran and your previous year’s income does not exceed, or your projected current calendar year’s income, in the year of application will not exceed the applicable national means test income threshold or,
  4. are traveling for a scheduled compensation and pension exam

Reimbursement Methods:

The VA Maryland Health Care System utilizes Direct Deposits or U.S. Treasury Checks to reimburse Veteran patients for Beneficiary Travel claims. 

Veterans who elect to receive electronic funds transfers via Direct Deposits for Beneficiary Travel reimbursements will need to complete the Electronic Deposit form and return it to the Beneficiary Travel Office at the Baltimore VA Medical Center.  The Electronic Deposit form is available online at the link below or at the Beneficiary Travel Office at the Baltimore VA Medical Center.  Reimbursements with Direct Deposits will be transferred to a Veteran’s bank account within 3-5 days after being processed by Accounting.

Veterans who elect to receive U. S. Treasury Checks for Beneficiary Travel reimbursements are encouraged to make sure that their mailing address is accurate at the time of requesting a reimbursement.  Checks that are mailed and returned undeliverable will be held in the Travel Office at the Baltimore VA Medical Center.  Veteran patients will be required to show proof of address before these checks can be released.  Reimbursements with Treasury Checks will take up to 21 days to be mailed to a Veteran’s home after being processed by Accounting. 

New Process for Expediting Beneficiary Travel Claims:


The VA is now offering Veterans a new and faster way to submit a claim for travel expenses. To take advantage of this expedited process, just follow these simple steps:

- Complete the new VA Form 10-3542 Veteran/Beneficiary Claim for Reimbursement of Travel Expenses
- Sign the form
- Place the completed form in the secure drop box marked for travel claims (the form can also be dropped off at the Beneficiary Travel Desk)


Payments will be sent directly to your bank account that is on file with the VA.

It is important to remember that receipts are required for allowable non-mileage expenses such as: bridge, road and tunnel tolls; parking and ferry fares; meals and lodging; and transportation by bus, train, taxi or other types of public transportation. Please note that prior approval is required for all meal and lodging expenses.

Once the form is submitted, the application will be evaluated to determine eligibility for travel benefits and services received. If eligible, the claim will be processed and the payment will be sent to your bank account by an electronic fund transfer. If you need assistance completing the new form, please call 800-222-VETS (8387).


Upcoming Changes to Reimbursement Methods:

To prevent potential delays in the payment of future travel claims, Veterans are asked to inquire about enrolling for Direct Deposit the next time they file a travel reimbursement claim with the VA.  We are requesting Veterans to enroll for Direct Deposit due to a U.S. Treasury requirement that all Federal non-tax payments, including beneficiary travel, be made electronically.  The Veterans Health Administration is currently developing an infrastructure to support reimbursement via a Direct Express Debit MasterCard® as an option to Direct Deposit.  Until this option is available, we highly recommend that Veterans enroll for Direct Deposit to ensure the most timely payment possible for their future travel claims.

Additional Information:

For additional information about travel reimbursements, please visit the VA Beneficiary Travel Frequently Asked Questions web page or contact the Beneficiary Travel Office for the VA Maryland for VA Maryland Health Care System at 1-800-463-6295, ext. 7318.

Additional Information:

For additional information about travel reimbursements, please visit the VA Beneficiary Travel Frequently Asked Questions web page or contact the Beneficiary Travel Office for the VA Maryland for VA Maryland Health Care System at 1-800-463-6295, ext. 7318.

Contact Info

Location

  • VA Maryland Health Care System

Contact Number(s)

  • 800-463-6295 Ext. 7318

Hours of Operation

  • Monday - Friday, 8:00 a.m. to 4:30 p.m.