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VA Maryland Health Care System


VA Maryland Health Care System Holds an Access Stand Down

The VA Maryland Health Care System is participating in the VA National Access Stand Down Event on Saturday, November 14, 2015, from 8 a.m. to 4:30 p.m. Veterans needing specialty appointments in orthopedics, echocardiography, podiatry, vascular, and physical therapy are being seen this Saturday.

“We are delighted to participate in the National Access Stand Down Event with clinics running this Saturday to serve the needs of our Veteran patients,” said Dr. Adam M. Robinson, Jr., director of the VA Maryland Health Care System. “At the VA Maryland Health Care System, we have been holding primary care and orthopedic clinics on Saturdays for the past two years as part of our aggressive action plan to reduce patient wait times. We are now focusing on opening additional specialty clinics to meet the needs of our veteran patients. ”

The VA released the latest facility-level patient access data on October 8, 2015, showing that 96.6 percent of all patient appointments were completed in 30 days or under throughout the VA Maryland Health Care System as of September 30, 2015. This accomplishment is due to the aggressive action plan that the health care system implemented to improve the wait times for veteran patients to receive appointments throughout the state. The action plan included hiring additional providers and support staff, increasing clinic capacity throughout the health care system, and partnering with the Walter Reed National Military Medical Center and local community providers through the Veterans Choice program. 

 Additionally, the VA Maryland Health Care System opened a number of specialty care clinics on Veterans Day to see more than 96 veterans for medical and surgical outpatient care clinic appointments.  While all inpatient units remain open and fully operational during Federal holidays, all outpatient clinics are usually closed on Veterans Day. 

The VA Maryland Health Care System has been successfully working to improve patient wait times, but we have also expanded our outreach and engagement with veterans throughout the state.  To date, the health care system has held five Open House, Navigation Seminar & Town Hall events to help educate veterans about VA programs and services, to provide an update on the action plan to address patient wait times, and to solicit their feedback and input.  Over 40 veterans and local community members attended the most recent Open House, Navigation Seminar & Town Hall at the Baltimore VA Medical Center, with many attendees providing valuable feedback to help improve the services provided to Maryland’s veterans.