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VA Maryland Health Care System


VA Maryland Health Care System Names New Systems Redesign Coordinator

(BALTIMORE, Md.) - Sotonya Motton, M.P.H., joins the VA Maryland Health Care System as the new Systems Redesign Coordinator for the Center for Performance at the Baltimore VA Medical Center, a division of the health care system.

Before joining the health care system, Motton served as a health systems analyst at the Naval Health Clinic Patuxent River Naval Air Station in Patuxent, Md. In this position, she provided leadership and guidance to the command by assisting staff in heightening patient care and clinical processes. Her experience encompasses developing tools to monitor various aspects of health care, such as access to care, evidence-based medicine and labor and productivity. She has also worked on a variety of projects related to health care delivery, resource and cost analysis, business planning and policy analysis.

“I want to ensure that the care of our nation’s Veterans remains an area of major focus,” said Motton. “Access to health care is one of the main topics across the nation today. [Through my position in systems redesign] I am able to assist in helping to ensure that our Veteran’s health care needs are met in a timely and efficient manner.”

The VA has a long-standing culture of continuous improvement and learning. Systems Redesign is one tool the VA has to continue to make changes that lead to better patient outcomes, better system performance and better professional development. The intent of Systems Redesign is to improve the effectiveness of the health care system by addressing how the different parts of the system work with each other.

“Systems Redesign is some of what we’ve been doing all along, a bit of improvement and a dose of totally new thinking,” said Motton. “The secret of Systems Redesign is that small improvements in a process get repeated over and over again and result in big changes to systems. System Redesign offers every employee an opportunity to improve our work and thus our mission.”

A Virginia native, Motton earned a bachelor’s degree in Health Sciences from James Madison University in Harrisonburg, Va., and received a master of Public Health with a concentration in Epidemiology and Biostatistics from Eastern Virginia Medical School in Norfolk, Va.



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