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VA Maryland Health Care System


Health Watch Spring 2017

MyHealtheVet logo

A New Way to Learn How to
Make the Most of VA Health Care

Photo of Dr.Adam Robinson, Jr., MDWelcome to the latest edition of HealthWatch! We've put together some useful articles to help you stay healthy in 2017, along with updates about how the VA Maryland Health Care System can assist you throughout the year.

We know that navigating the VA can often be overwhelming. To help, we recently produced a new patient orientation video to provide the basic information that you need to know to access the programs and services available to you throughout the VA Maryland Health Care System. The new patient orientation video is presented in a viewer friendly format, with the content divided into 24 sections (most under two minutes long). Covering topics from the appointment check-in process and pharmacy services, to long-term care options and everything in between, this new resource has what you need to know to take advantage of your VA health care.

You can watch the new patient orientation video online at You can also request a free DVD copy of the video by calling our Community Outreach Office at 800-949-1003, ext. 6071. If you do not have Internet access or a DVD player, you can also visit the Enrollment Centers at the Baltimore and Perry Point VA Medical Centers to watch the video.

Whether you are newly enrolled or have been receiving care from the VA Maryland Health Care System for many years, I encourage you to take a look at this new video. You can watch it in its entirety, or you can choose to watch the sections that are of specific interest to you. The new patient orientation video is also a great resource for Veteran family members and caregivers as well. Thank you for allowing us the honor of serving your health care needs.


Adam M. Robinson, Jr., MD
Director, VA Maryland Health Care System

Photo of man holding a laptop.

The New Patient Orientation Video covers what to do after enrolling with the VA Maryland Health Care System. If you are not yet enrolled and need help, please call 800-463-6295, ext. 7324 to begin the application process.

New Patient Orientation Video Sections:

  1. Welcome
  2. Overview of the VA Maryland Health Care System
  3. Scheduling Appointments & Priority Groups
  4. Beneficiary Travel
  5. Appointment Check-In Process
  6. Veterans' Health ID Cards
  7. Primary Care Services
  8. Women Veterans Health Care
  9. Pharmacy Services
  10. Billing Services
  11. Emergency Services
  12. Non-VA Care
  13. Veterans Choice Program
  14. Specialty Care & Inpatient Care
  15. Mental Health Services
  16. Dental Services
  17. MyHealtheVet
  18. Returning Veterans Services
  19. Social Work Services
  20. Long-Term Care Services
  21. Telephone Care Line
  22. Release of Information & Medical Records
  23. Patient Advocate Program
  24. Communication Resources & Important Phone Numbers
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