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VA Maryland Health Care System

 

Important Phone Numbers

Appointment Call Center
To schedule, change, cancel or confirm a clinic appointment throughout the VA Maryland Health Care System, please contact the Appointment Call Center at 1-800-463-6295, ext. 7333, Monday through Friday, from 7:30 a.m. to 4:30 p.m.

Automated Appointment Line: 
To get a listing of your upcoming clinic appointments throughout the VA Maryland Health Care System, please call the Automated Appointment Line 24 hours a day, seven days a week at 1-800-463-6295, extension 7395. Please have your Social Security number ready when calling and press option 1 for appointment information.

Beneficiary Travel

For information about the eligibility for Beneficiary Travel or how apply for travel reimbursements, please call the Beneficiary Travel Office for the VA Maryland Health Care System at 1-800-463-6295, ext. 7318.

Billing Information
If you have a question about a bill that you have received from the VA Maryland Health Care System, please contact the VA Health Revenue Center Monday through Friday from 8 a.m. to 8 p.m. at 1-866-393-0006.

Burial Information and Benefits
Veterans and their spouses can get the latest information about VA burial benefits by calling the Baltimore VA National Cemetery at
410-644-9696. For information about the State Veterans Cemeteries, please call 1-800-446-4926, ext. 6455.

Caregiver Support:
For information about support services available for a family member or friend who is providing care for a Veteran at home, please contact the Caregiver Support Coordinator for the VA Maryland Health Care System at 1-800-463-6295, extension 7365.

Eligibility and Enrollment
For information about VA health care eligibility or how to enroll for VA health care, please contact the Eligibility & Enrollment Center for the VA Maryland Health Care System Monday through Friday from 8 a.m. to 4:30 p.m. at 1-800-463-6295, ext. 7324.

E-News Subscription Service 
To enroll for the E-News Subscription Service and start receiving email messages about the latest changes and happenings throughout the Department of Veterans Affairs and the VA Maryland Health Care System, please visit our web page and click on the Email Updates icon at the bottom of the page. You will find our web page at: www.maryland.va.gov.

Former Prisoners of War Services 
For information about the various benefits and health care services available for Former Prisoners of War, please contact Janet Ramsey, the Former Prisoners of War Advocate for the VA Maryland Health Care System, at 1-800-463-6296, ext. 3586.

Long-Term Care Information Line
Veterans and their family members who have questions about nursing home and long-term care programs and services available throughout the VA Maryland Health Care System can call the Long-Term Care Information Line at 1-800-949-1003, ext. 1121.

MyHealtheVet:
To view lab results, receive wellness reminders, request medication refills, view upcoming clinic appointments, and communicate electronically with VA health care providers online, register for MyHealtheVet.  To register for this online service, visit www.myhealth.va.gov.  To gain access to some patient specific information, Veterans will be required to complete the one-time In-Person Authentication process.  For questions about how to complete the registration process, please contact the MyHealtheVet Coordinator for the VA Maryland Health Care System at 1-800-463-6295, ext. 7045

Medical Records – Release of Information
To request copies of your medical records or to have your VA health care provider complete a medical statement or form, please contact one of our Release of Information Offices:

  • Baltimore VA Medical Center
    1-800-463-6295, ext. 7348

  • Perry Point VA Medical Center
    1-800-949-1003, ext. 6028

Patient Advocates - Concerns & Compliments:
If you have a problem receiving health care services, or you have a concern or a compliment about the customer service provided by any of our staff members, please contact one of our Patient Advocates:

  • Baltimore VA Medical Center, Baltimore VA Annex and Glen Burnie VA Outpatient Clinic
    1-800-463-6295, ext. 7099
  • Perry Point VA Medical Center and the Cambridge & Pocomoke City VA Outpatient Clinics 
    1-800-949-1003, ext. 5097
  • Loch Raven VA Community Living & Rehabilitation Center and the Fort Howard, Fort Meade & Loch Raven VA Outpatient  Clinics -
    1-800-463-6295, ext. 7542

Prescription Refill Line:
To request a prescription refill or to check on the status of your prescription 24 hours a day, seven days a week, please call the Prescription Refill Line at 1-800-463-6295, ext. 73
95. Please have your Social Security and prescription numbers ready when calling and press option 2 for pharmacy prescription information.

Prescription Refills Online
To access the VA online prescription refill service, you need to be a registered user of MyHealtheVet. To become a registered user, please visit the MyHealtheVet website at: www.myhealth.va.gov. For questions about how to complete the registration process, please contact the MyHealtheVet Coordinator for the VA Maryland Health Care System at 1-800-463-6295, ext. 7045.

Returning Veterans:
For information about the various health care services available for veterans returning from Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF) and Operation New Dawn (OND), or for information about how to navigate the VA health care system, contact the OEF/OIF/OND Program Office for the VA Maryland Health Care System at 1-800-463-6295, extension 7259.

Veterans Crisis Line
Veterans who may be contemplating suicide, or family members who have observed any suicidal behavior, are urged to call the VA’s 24 Veterans Crisis Line at 1-800-273-TALK (8255).

Telephone Care Line
Veterans who need medical advice or have questions about their medications can call the Telephone Care Line 24 hours a day, seven days a week by dialing 1-800-865-2441. Veterans who need to schedule a same day appointment can call the Telephone Care Line Monday through Friday between 7:30 a.m. and 5 p.m. by dialing 1-800-865-2441.

Toll-Free Numbers

  • Baltimore VA Medical Center
    1-800-463-6295
  • Loch Raven VA Community Living & Rehabilitation Center
    1-800-463-6295
  • Perry Point VA Medical Center
    1-800-949-1003

  • Cambridge VA Outpatient Clinic
    1-877-864-9611
  • Fort Howard VA Outpatient Clinic
    1-800-351-8387
  • Glen Burnie VA Outpatient Clinic
    410-590-4140 (Not Toll-Free)
  • Loch Raven VA Outpatient Clinic
    1-800-463-6295, ext. 7650
  • Pocomoke City VA Outpatient Clinic
    1-866-441-0287

VA Benefits
For information about VA disability, education, home loan, life insurance, vocational rehabilitation, employment and survivor’s & dependent's benefits, please call the Veterans Benefits Information Line 24 hours a day, seven days a week at 1-800-827-1000.


VA Health Benefits Service Center
For information about how to enroll for VA health care, for copies of VA health care enrollment forms (Forms 10-10EZ or 10-10EZR), for the address or phone number of VA medical centers or outpatient clinics throughout the country, or for information about how to reach the local Regional Benefits Office, please call the VA Health Benefits Service Center Monday through Friday from 8 a.m. to 8 p.m. at 1-877-222-VETS (8387).

VA Maryland Health Care System Web Page
For additional information about the VA Maryland Health Care System, please visit us online at: www.maryland.va.gov.

Vet Centers
Baltimore Vet Center 410-764-9400
Elkton Vet Center 410-392-4485


Women Veterans Services
For information about the various health care services available for women Veterans or for assistance in receiving VA health care, please contact Zelda McCormick, the Women Veterans Program Manager for the VA Maryland Health Care System, at 1-800-463-6295, ext. 7275.

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