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VA Maryland Health Care System


Baltimore VA Medical Center Guide to Veteran Inpatient Services

Inpatient Accommodations & Information

Photo of hospital room and VA Gourmet Room Service menu.

Call Button
A button to call your nursing staff is located at your bedside. When you press the button, the nursing staff is alerted that you need assistance. There is also an emergency button in your bathroom. Throughout your hospital stay, our team will regularly check in on you to assist you with personal needs, to make you more comfortable, and to assess your pain levels.

Hospital Bed
Your hospital bed is electrically operated. Your nursing staff will show you how to operate the bed. Bedside rails are for your safety and may be raised and lowered.

Patient Identification
Upon admission to the medical center, an identification band will be placed on your wrist. This wristband must be worn at all times, as treatment cannot be given to you without proper identification for safety purposes. If your wristband is lost or damaged, please contact a staff member immediately.

Telephones are provided to each inpatient on the handrail of their bed or on their bedside table. Incoming calls cannot be received from 8 p.m. to 8 a.m. as the ringing mechanism is disabled during that timeframe to help reduce the noise level for all inpatients, but outgoing calls can be made at any time. Local calls can be made by dialing 9 and the telephone number, including the area code. Long distance calls can be made by dialing 9-1 and the telephone number, including the area code. To receive a call in your room, outside callers should dial 410-605-9, then the last three digits of your telephone extension.

WiFi Internet Access
Free WiFi Internet access is available in all
patient rooms throughout the Baltimore VA
Medical Center. After selecting “VA Internet” from your personal smartphone or laptop computer, users will be redirected to an authorization page and prompted to enter an e-mail address to log in and begin surfing the Internet.

We are pleased to provide your meals through our VA Gourmet Room Service. To order what you want when you want it, please follow these simple steps:

  • Meal orders may be placed from
    6:30 a.m. to 7 p.m.
  • Select the meal items you would like from your VA Gourmet menu. If you need a menu, please have a nursing staff member call for an Ambassador or call 410-605-7000, ext. 2075 to request a menu.
  • Call 410-605-7000, ext. 2075 to place your meal order or to ask questions about the menu.
  • Once your order is placed, it will be made to order and delivered to your room.

If you have any questions about your diet, please ask a staff member to contact your dietitian.

For your safety, we will only be able to accept your food order after your provider has entered your diet plan. Not all menu items are allowed on all diets, but we will guide you in making other selections.

There are bedside televisions available free of charge in patient rooms throughout the Baltimore VA Medical Center. Most bedside televisions are equipped with the GetWell Network, which is an interactive service that provides access to TV programming, movies, games, the Internet, e-mails and educational activities. Headphones will be distributed to all inpatients in a semi-private room shortly after their admission. You can also request headphones by contacting Voluntary Service at 410-605-7100.

VA Gourmet Room Service – what you want, when you want it.

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