Customer Service - VA Maryland Health Care System
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VA Maryland Health Care System

 

Customer Service

Patient Advocates

Our Patient Advocate program seeks to personally give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient. We work directly with all departments on your behalf and can address your questions, problems, or special needs in a timely manner. If you, or a Veteran you care for, has not been able to resolve important health care issues with your physician or clinical team, please contact one of our highly-skilled Patient Advocates for assistance.

Deborah A. Hudson, Perry Point VA Medical Center and Cambridge and Pocomoke City VA Outpatient Clinics

Deborah A. Hudson

Perry Point VA Medical Center and Cambridge and Pocomoke City VA Outpatient Clinics
410-642-2411 Ext. 5097

Maria Carelock, Baltimore VA Medical Center, Baltimore VA Annex and Glen Burnie VA Outpatient Clinic

Maria Carelock

Baltimore VA Medical Center, Baltimore VA Annex and Glen Burnie VA Outpatient Clinic
410-605-7099

Michele G. Ochoa, Baltimore VA Medical Center, Baltimore VA Annex and Glen Burnie VA Outpatient Clinic

Michele G. Ochoa

Baltimore VA Medical Center, Baltimore VA Annex and Glen Burnie VA Outpatient Clinic
410-605-7099

Nikkia L .Berryman, Loch Raven VA Community Living & Rehab Center, Fort Howard, Fort Meade and Loch Raven VA Clinics

Nikkia L .Berryman

Loch Raven VA Community Living & Rehab Center, Fort Howard, Fort Meade and Loch Raven VA Clinics
410-605-7099

Teresa M. Fraley, Baltimore VA Medical Center, Baltimore VA Annex and Glen Burnie VA Outpatient Clinic

Teresa M. Fraley

Baltimore VA Medical Center, Baltimore VA Annex and Glen Burnie VA Outpatient Clinic
410-605-7099

Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS).

Additional Contacts

For a listing of additional contacts, please visit our phone directory.

Virtual Help Desk

If you need additional information about the VA Maryland Health Care System or you would like to ask a question about our programs and services, you can submit your request online to the Virtual Help Desk. This online resource allows veterans and their family members to submit questions or comments about the VA Maryland Health Care System. All questions and requests for information will be answered in a timely manner.

Email updates

Veterans and their family member can now Subscribe to Receive Email Updates from the VA Maryland Health Care System. This free service allows subscribers to receive email messages about health and wellness information, upcoming special events and educational programs, new programs and services, and changes in clinic hours. 

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