Patient Information - VA Maryland Health Care System
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VA Maryland Health Care System


Patient Information

Before you Visit

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Determine Your Eligibility
Before receiving services from the VA Maryland Health Care System, you should first determine your eligibility and enroll for VA health care.

Watch a New Patient Orientation Video
Our new patient orientation video, outlines all you need to know to get started in accessing your health care services from the VA Maryland Health Care System.

Schedule an Appointment
Eligible veterans should contact the Appointment Call Center for the VA Maryland Health Care System to schedule an appointment with a primary care provider

Change or Cancel an Appointment
If you have an existing appointment and you cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period.

During Your Stay or Care

Senior man smiling as a nurse checks his ear

Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time

Patient Education
We want to assist you in learning more about your condition, how to live a healthy lifestyle and ways to self-manage your own health.

Patient Advocates
A number of programs have been established throughout the VA Maryland Health Care System to assist you in the event you have a concern or complaint.

After Your Visit

Man playing catch with his daughter

Discharge Process
Now that you've been a patient, you may have some concerns after you leave. Let us help you on the path to recovery.

Billing and Insurance
You may be billed for a number of copayments as a result of your hospital stay or clinic appointment. We can also file claims with your insurance company.

Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.

Caregiver Program
VA Knows your focus as a Family Caregiver is taking care of the Veteran you love. It can be a demanding job, and we want you to know you don't have to do it alone.