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VA Maryland Health Care System


Be an Active Partner in Your VA Care

VA clinician talking with veteran and family member before a medical exam.

Ask a family member or friend to help you and become your advisor or supporter during your hospital visit.

Friday, January 30, 2015

The VA Maryland Healthcare System is committed to providing safe, quality and compassionate care for our Veterans. As we strive to make your hospital visit a positive experience, we invite you to become an active participant in your care. Please consider the following measures to help promote patient safety during your hospital visit:

  • Make sure the treatment you receive is for you. Ask your doctor or nurse about the treatments you receive and why.
  • If you do not understand something, do not be afraid to ASK questions.
  • Know about your illness and treatment plan.
  • Ask a family member or friend to help you and become your advisor or supporter during your hospital visit.
  • Make sure staff ask for your name and verify your personal identification before procedures or treatments.
  • Make the health care team aware of any allergies and changes to medications. Know your medications and why you are taking them.
  • To reduce the spread of infection; wash your hands frequently, cover your mouth and nose when you cough or sneeze, and avoid close contact with others when you are sick.
  • Ensure your immunizations are up-to-date to help fight the spread of infection. Get your flu shot annually.
  • Make sure any medical information you receive is correct and current. Review it with your health care provider.
  • Use your assistive devices properly to help prevent falls. Assistive devices include eye glasses, special shoes, canes and walkers.
  • Ask about your test and procedures. Make sure you are knowledgeable of forms you are asked to sign.

Remember, YOU are the most important person when receiving care. BE involved in ALL decisions regarding your care.

To report any patient safety concerns throughout the VA Maryland Health Care System, please call the Patient Safety Hotline at 800-949-1003, ext. 7233.


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