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Virtual Help Desk

Do you need additional information about the VA Maryland Health Care System or would you like additional information about any of our facilities, programs, and patient care services? If so, then you can submit your request to our Virtual Help Desk Staff (virtualhelpdesk@va.gov) and we will do our best to assist you as soon as possible.

Please do not submit personal health care information or personal identification information when submitting a request to the Virtual Help Desk. The Virtual Help Desk will allow you to submit an email directly to the VA Maryland Health Care System to request information about our facilities, programs and patient care services, but please remember that email is not a secure source for sending personal information.

Click on the following link to submit a request to the Virtual Help Desk Staff for the VA Maryland Health Care System:

Virtual Help Desk


VA Benefits Information

If you have questions about non-medical VA programs such as home loans, educational benefits, pensions, and burial allowances; or if you wish to file a claim for compensation for a disability incurred while in the armed forces, please call 1-800-827-1000.


VA National Inquiry Routing & Information System (IRIS)

For questions and assistance with all matters related to the Department of Veterans Affairs, the Inquiry Routing & Information System (IRIS) has information covering all VA departments, services and benefits. Click on the following link to access the Inquiry Routing & Information System (IRIS):

VA National Inquiry Routing & Information System (IRIS)