1. If you have any issues concerning the quality of your care or you have a problem receiving care, please contact one of our Patient Advocates. You will find the phone numbers for the Patient Advocates listed on the back page of this newsletter under “Patient Advocates.”
   
   
2. If you have concerns that have not been addressed to your satisfaction, you can also contact The Joint Commission:

   Phone: 1-800-994-6610
   
   Fax: 1-630-792-5636
   
   E-mail: complaint@jcaho.org
   
   Write:
   The Joint Commission
   Division of Accreditation Operations
   Office of Quality Monitoring
   One Renaissance Boulevard
   Oakbrook Terrace, IL 60181
   

3. To report inadequate patient care, abuse or mismanagement, you may call the VA Inspector General Hotline at 1-800-488-8244, or write to: VAOIG Hotline, PO Box 50410, Washington, DC 20091-0410

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