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Important VA Phone Numbers

   
 

Toll-Free Numbers:

Baltimore VA Medical Center,
Baltimore VA Rehabilitation &
Extended Care Center and
Loch Raven VA Outpatient Clinic

1-800-463-6295

Cambridge VA Outpatient Clinic

1-877-864-9611

Fort Howard VA Outpatient Clinic

1-800-351-8387

Perry Point VA Medical Center

1-800-949-1003

 

Telephone Care Line:

Veterans who need medical advice, have questions about their medications or need to schedule an urgent appointment can call the Telephone Care Line Monday through Friday (except holidays) from 7:30 a.m. to 6 p.m. by calling 1-800-865-2441.

 

Prescription Refill Line

To request a prescription refill or to check on the status of
your prescription 24 hours a day, 7 days a week, please call
1-800-463-6295, ext. 7395
. Please have your Social Security and prescription numbers ready when calling and press option “2” for the Prescription Refill Line.

 

For Questions About Clinic Appointments:

Baltimore VA Medical Center

(410) 605-7333

Cambridge VA Outpatient Clinic

(410) 228-6243,
press “1”

Fort Howard VA Outpatient Clinic

(410) 477-1800,
press “1”

Glen Burnie VA Outpatient Clinic

(410) 590-4140,
press “1”

Loch Raven VA Outpatient Clinic

(410) 605-7650,
press “1”

Perry Point VA Medical Center

(410) 642-2411, ext. 5077 (Specialty Clinics);
(410) 642-2411, ext. 1188 (Primary Care Team A);
(410) 642-2411, ext. 1189 (Primary Care Team B)

Pocomoke City VA Outpatient Clinic

(410) 957-6718, press “1”

 

Automated Appointment Line:

To check on your future clinic appointments throughout the VA Maryland Health Care System, please call the Appointment Line 24 hours a day, 7 days a week at 1-800-463-6295, extension 7395 and press option “1.” Please have your Social Security number ready when calling.
 
Billing Information:
If you have a question about a bill you received from the VA Maryland Health Care Center, please call the new VA Health Revenue Center at 1-866-393-0006, Monday through Friday from 8 a.m. to 8 p.m.
 
Lodging Program:
For information about how to obtain lodging for a veteran or a family member of a veteran through the VA Maryland Health Care System, call the Lodging Coordinator at the Perry Point VA Medical Center at (410) 642-2411, ext. 6722.
 
Vet Centers:
Baltimore Vet Center (410) 764-9400
Elkton Vet Center (410) 392-4485
 
Prescriptions Refills Online:
To access the Prescription Refill service, you need to be a registered user of My HealtheVet. To become a registered user, please visit the My HealtheVet website at: www.myhealth.va.gov.
 

For Questions About Medical Benefits & Health Care Enrollment:

Baltimore VA Medical Center

(410) 605-7324

Cambridge VA Outpatient Clinic

(410) 228-6243,
press “1”

Fort Howard VA Outpatient Clinic

(410) 477-1800,
press “1”

Glen Burnie VA Outpatient Clinic

(410) 590-4140,
press “1”

Loch Raven VA Outpatient Clinic

(410) 605-7650,
press “1”

Perry Point VA Medical Center

(410) 642-2411,
ext. 5018

Pocomoke City VA Outpatient Clinic

(410) 957-6718,
press “1”

 

Long-Term Care Information Line:

Veterans and their family members who have questions about nursing home and long-term care programs and services available through the VA Maryland Health Care System can call the Long-Term Care Information Line at 1-800-949-1003, extension 1121.

 

Hospice Services:

For questions about hospices services available through the VA Maryland Health Care System, please contact the appropriate hospice care program

Inpatient Hospice and Palliative Care Services 1-800-463-6295, ext. 7518
Home Hospice Services 1-800-463-6295, ext. 7639
 
Patient Concerns & Compliments
If you have a problem receiving health care services, or you have concern or compliment about the customer service provided by any of our staff members, please contact one of our Patient Advocates:
Baltimore VA Medical Center 1-800-463-6295, extension 7099
Perry Point VA Medical Center 1-800-949-1003, extension 5097
Baltimore VA Rehabilitation & Extended Care Center and the Cambridge, Fort Howard, Glen Bernie, Loch Raven, and Pocomoke City VA Outpatient Clinics 1-800-463-6295, extension 7542
 

VA Benefits (other than health care):

For information about VA disability, education, home loan, life insurance, vocational rehabilitation and employment and survivor’s and dependent’s benefits, please call the Veterans Benefits Information Line 24 hours a day, 7 days a week at 1-800-827-1000.

 

How to Locate VA Facilities Throughout the Country:

For a listing of VA medical centers and outpatient clinics throughout the country, please contact the VA Health Benefits Service Center at 1-877-222-8387 or visit the VA web site at www.va.gov and click on “Find a Facility.”

 
National Cemetery Administration:
Veterans and their spouses can get the latest information on VA burial benefits, including eligibility criteria, by calling the Baltimore VA National Cemetery at (410) 644-9696. To get more information about the State Veterans Cemeteries, please call 1-800-446-4926, ext. 21.
 
VA Maryland Health Care System Online:
For directions to any of our facilities throughout the VA Maryland Health Care System or for additional information about our programs and services, please visit us online at: www.vamhcs.med.va.gov.
 
Bayside at Fort Howard:
For information about Bayside at Fort Howard, Maryland’s veteran-focused retirement community, please call 1-866-698-9731 or visit their web site at: www.baysidefthoward.com.