Important Phone Numbers

Telephone Care Line
Toll-Free Numbers for VA Maryland Health Care System Facilities
Prescription Refill Line
For Questions About Clinic Appointment
For Questions About Medical Benefits & VA Health Care Enrollment
Patient Concerns and Complements
Prescription Refills Online - MyHealtheVet
Bayside at Fort Howard
Long Term Care Information Line
Lodging Program
Appointment Line
How to Locate VA Facilities Throughout the Country
VA Benefits
Billing Information
National Cemetery System
Vet Centers

Telephone Care Line:

Veterans who need medical advice or have questions about their medications can call the Telephone Care Line 24 hours a day, seven days a week by dialing 1-800-865-2441.  Veterans who need to schedule a same day appointment can call the Telephone Care Line Monday through Friday between 7:30 a.m. and 5 p.m. by dialing 1-800-865-2441.

Toll-Free Numbers for VA Maryland Health Care System Facilities:

Prescription Refill Line:

To request a prescription refill or to check on the status of your prescription 24 hours a day, 7 days a week, please call the Prescription Refill Line at 1-800-463-6295, extension 7395. Please have your Social Security and prescription numbers ready when calling.

For Questions About Clinic Appointments:

For Questions About Medical Benefits & VA Health Care Enrollment:

Patient Concerns & Compliments:

If you have a problem receiving health care services, or you have concern or compliment about the customer service provided by any of our staff members, please contact one of our Patient Advocates:

Baltimore VA Medical Center - 1-800-463-6295, extension 7099
Perry Point VA Medical Center- 1-800-949-1003, extension 5097

Baltimore VA Rehabilitation & Extended Care Center and the Cambridge, Fort Howard, Glen Bernie, Loch Raven, and Pocomoke City VA Outpatient Clinics - 1-800-463-6295, extension 7542

Prescription Refills Online:

To access the Prescription Refill service, you need to be a registered user of My HealtheVet. To become a registered user, please visit the My HealtheVet website at: www.myhealth.va.gov.

Bayside at Fort Howard:

For information about Bayside at Fort Howard, Maryland’s veteran-focused retirement community, please call 1-866-698-9731 or visit their web site at: www.baysidefthoward.com.

Long-Term Care Information Line:

Veterans and their family members who have questions about nursing home and long-term care programs and services available through the VA Maryland Health Care System can call the Long-Term Care Information Line at 1-800-949-1003, extension 1121.

Lodging Program:

For information about how to obtain lodging for a veteran or a family member of a veteran through the VA Maryland Health Care System, please call the Lodging Coordinator at the Perry Point VA Medical Center at (410) 642-2411, extension 6722.

Appointment Line:

To get a listing of your scheduled appointments throughout the VA Maryland Health Care System, please call the Appointment Line 24 hours a day, 7 days a week at 1-800-463-6295, extension 7395. Please have your Social Security number ready when calling.

How to Locate VA Facilities Throughout the Country:

For a listing of VA medical centers and outpatient clinics throughout the country, please visit the VA web site at http://www.va.gov and click on "Find a Facility."

VA Benefits:

For informationFor information about VA disability, education, home loan, life insurance, vocational rehabilitation, employment and survivor's & dependent's benefits, please call the Veterans Benefits Information Line 24 hours a day, 7 days a week at 1-800-827-1000.

Billing Information

If you have a question about a bill that you have received from the VA Maryland Health Care System, please contact the VA Health Revenue Center Monday through Friday from
8 a.m. to 8 p.m. at 1-866-393-0006.

National Cemetery System:

Veterans and their spouses can get the latest information on VA burial benefits, including detailed eligibility criteria by calling the Baltimore VA National Cemetery at 410-644-9696. To get more information about the State Veterans Cemeteries, please call 1-800-446-4926, press "4".

Vet Centers: